RESORT KEY Terms & Conditions
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Guests will be supplied a final confirmation (also known as a guest certificate) prior to travel which may be requested at the time of check-in.
Please understand your right to decline any offer or invitation to attend a timeshare presentation. You are never required to attend a presentation as part of your stay with us! Please use caution when being approached or offered discounted tickets or other offers in exchange for attendance at a timeshare presentation. We are not responsible for charges which may occur as a result of no shows to such presentations when agreed to at your sole discretion.
The guest checking in must be at least 21 years of age. Photo identification is required at check-in along with major credit card.
Check out time is levied by the resort and must be strictly adhered to. Please contact the resort directly for instructions if you anticipate a late arrival. Occupant(s) understands that each unit will be inspected before and after the reservation.
Occupant(s) is responsible for any damages and charges incurred by occupant or occupant's party.
Pets are not permitted. Failure to adhere to this policy may result in fines and termination of the reservation without possibility of a refund.
Resort Amenities may change from time to time and are governed by each Resort. A copy of the resort policies relating to amenities may be acquired upon check-in at the resort.
Resort images, (floor plans, interior furnishings, etc) are representative per resort and may vary among individual units.
Fees may be assessed by resorts for a security deposit, amenities and/or incidentals. These fees are determined and levied by the resort and are the sole responsibility of the occupant.
Resort assigns the unit. Unit views, floor, and location on resort property cannot be guaranteed although we are pleased to make requests on your behalf.
Traveler(s) named on the confirmation must be present at the time of check-in. Name changes after reservation is confirmed will incur a $99.00 charge. For this reason, it is the guest's responsibility to communicate the correct name of the guest checking in prior to making the reservation.
Traveler(s) may not exceed maximum occupancy standards indicated on the confirmation. Failure to comply with these standards may result in termination of the reservation without possibility of a refund.
Resort Key is not responsible for inclement weather, power outages or acts of GOD which may inconvenience travelers. In the event of a natural disaster or any other reason beyond our control, we will attempt to arrange alternate accommodations but disclaims any liability or obligations.
Resort Key reserves the right to reassign travelers to substitute and comparable accommodations in extreme and unforeseen circumstances.
Resort Key is not liable for injury, loss or damages to persons or property while traveling.
If check-in assistance is required after office hours please contact 800-895-9258. Resort Key will not be responsible for any expenses incurred should you fail to contact Seller for assistance.
Your E-mail Address and Data; Our Privacy Policy; Data Transmittal.
When you provide your e-mail address to us in connection with any service or tool provided on the Site or elsewhere, you agree to allow the Site and its affiliated websites to add your e-mail address to our database of users and you may receive one or more promotional e-mails from either the Site and its affiliated websites. You are welcome to opt not to receive such promotional e-mails from the Site or such affiliates' websites at any time. Please review our Privacy Policy for more information regarding our e-mail and other data collection practices and safeguards, and how to opt not to receive such emails. Your use of the Site signifies your acknowledgment of and agreement with our Privacy Policy.
Each user acknowledges and agrees that, regardless of such user's physical location, we may store and process any data transmitted to the Site from such user at locations both within and outside of the United States.
Customers who provide their mobile phone number during booking may receive a one-time text message from Resort Key.